I just unload the grain bins of my truck. I open them and stand back and that's it.
However, when I worked for a big company only ONCE did I have to actually break down a load. I did it but wasn't happy about it. So after that, I made a point to find a lumper. I agree, the prices were starting to get silly and out of line.
I figger, at my age, let the young'uns do the unload jobs. I can understand Swifts wanting you to do a physical. I knew a recruiter there and he said the stuff people try to put by them then blame Swift. So Swift got tough back. Only fair, I think.
Happy Trails :-)